Patient resources
Plan your visit
New patients and walk-ins are welcome. We provide family primary care for patients of all ages, including labs.
Your first visit and intake forms
Complete your intake forms in the office when you arrive. There are no forms to download or complete online at this time.
Helpful items to bring include your insurance card if you are using insurance, a list of your current medicines, and any records or questions you want to discuss with Brittany.
Walk-ins are welcome. To reserve a same-day appointment, call (601) 515-4949.
Insurance
We accept major insurance plans, including:
- Blue Cross Blue Shield (BCBS)
- UnitedHealthcare
- Cigna
- Aetna
- Ambetter
- Medicare
- Medicaid
- Molina
Coverage and benefits vary by plan. Call the office to confirm your specific plan and ask about payment before your visit.
Payment and self-pay
Self-pay is available. Payment is required upfront, before care.
For billing questions or an estimate, call our main office line at (601) 515-4949.
If you have an athenahealth billing statement, you can pay online using the statement code. Payment details are entered on athenahealth’s website.
Uninsured or paying for your care yourself? Read about your right to a Good Faith Estimate.
Your patient portal
Total Family Care uses athenahealth for patient portal access. Sign in to your account using the link below.
Patient Portal Help explains account access, password recovery, billing and records. Call the clinic if you need help connecting to your account. Available account features depend on the services enabled for your care.
When the office is closed
Office hours are Monday–Thursday, 8 a.m.–5 p.m. For care that cannot wait until the office reopens, visit an urgent care clinic.
For a medical emergency, call 911 or go to the nearest emergency department. Do not wait for an email or portal response.
Patient assistance
Call (601) 515-4949 for help with these resources.
Schedule an appointment
Call our office to schedule a visit with Total Family Care. Our team can help you choose an appointment and answer questions before you arrive.
Call (601) 515-4949Intake forms
Patients complete intake forms in the office. There are no online or downloadable intake forms at this time.
Call (601) 515-4949Insurance information
Listed insurance plans include Blue Cross Blue Shield (BCBS), UnitedHealthcare, Cigna, Aetna, Ambetter, Medicare, Medicaid, and Molina. Call before your visit to confirm participation in your specific plan, coverage, and payment options.
Call (601) 515-4949Patient Portal
Use the Patient Portal link to sign in to athenahealth. For account assistance, call our office.
Call (601) 515-4949Payment options
Self-pay is available and payment is required upfront, before care. Call the main office line for billing questions or to request a Good Faith Estimate.
Call (601) 515-4949Website privacy questions
Read our Website Privacy Policy, or call reception to reach the Privacy Officer.
Call (601) 515-4949Medical privacy questions
Read our Notice of Privacy Practices, or call reception to reach the Privacy Officer.
Call (601) 515-4949Ask about a service
Our family primary care services include wellness and sick visits, ongoing condition management, care for all ages, and labs and screenings. Call the clinic to discuss the care you need and schedule a visit.
Call (601) 515-4949Planning your first visit
New patients and walk-ins are welcome. Call ahead to reserve a same-day appointment. Intake forms are completed in the office. Bring your insurance information if you plan to use insurance; self-pay is available with payment upfront.
Call (601) 515-4949